I'm not on an autoship from a dealer, and my dealer was very "OK" with the fact that I ordered from LHD - she knew she'd have more requests that could easily be obtained, and I guess it'll keep more people happy.

I've ordered MANY lighthouses from LHD, and they're easy to work with. I had one that I had to return (tiny chip) and they were EXCELLENT! very quick and easy return process...and I didn't have to wait for my dealer to "try" to get another one from HL. I have nothing but praise for LHD!