We still can't see the avatar Fran! Sorry!

I am not sure how Sandy and Bob see your avatar, but as long as the website it comes from is not working, it is likely to be invisible. And the website it comes from has this message:

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Under Construction

The site you are trying to view does not currently have a default page. It may be in the process of being upgraded and configured.

Please try this site again later. If you still experience the problem, try contacting the Web site administrator.

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So maybe they are working on your son's webpages?