It took exactly a half hour, but at 8:30 CDT I finally got through. I don't know about y'all, but that had to have been one of the most efficient phone processes that I have ever gone through. Harbour Lights shows their great customer service once again. I have no idea how many times I had to dial, but thank goodness for a redial button! Anyway, we're all set here in Texas, and Mary and I will see everyone in Baltimore!!!