Thanks John, for the tip. Saved the photo now in jpg. Now the problem is uploading the image to my FTP space on aol. I tried 4X today. Kept getting knocked off line. Did have two photos, deleted one & still knocked off within 3 minutes.

Called aol, they suggested Quick Menu. Still same problem. Very frustrating. Filed problem with system response.

All I know is we've had this H/P scanner for months & the only thing I can do is insert photos into my e-mail. I've printed out aol's, e-bay's and your directions for these photo insertions. But so far a no-go.

Donna