I got the Greenbook CD when it first came out. It has a lot of good stuff to view but I have yet to get it to generate or print reports.

I sent severals e-mails to the company in the last 4 months for help but never received a reply.

Therefore my conclusion is NO SUPPORT.

I rely on my own excel spreadsheet. I can easily update, revise, or change based on my needs. It's not that hard to do, and it will help you learn about Harbour Lights by inputing and updating your data.

For instance by listing where I discovered certain HL's it allowed me to evaluate future purchases vs secondary values, and retired@retail decisions.

You can intially put in what you have and want; and fill in the rest of the list as time, and information gathering permits.

This process can take you from a rookie to a fairly informed collector in a short time.

Make sure you keep a list in the order you acquired your collection in addition to the numerical listing. You'll enjoy revisiting your purchases to evaluate your deals and mistakes.