Trust me, I treat my own Harbour Lights like babies when I am moving them or cleaning them at home. When I was cleaning the curios the other night, I was very cautious. I can tell you though that they are incredibly hard to break. I had to use a hammer and a screwdriver as a chisel to get out that darn flag. HL's policy is better than other companies. Some like Enesco don't require you to send back broken pieces. They tell you just to throw them away. That policy makes me concerned as some stores in my area have been busted for selling damaged goods as new. At least HL basically assures us we are getting perfect pieces with their policy.