Several good points in this thread:

1. If you've received yours, unwrap and carefully inspect them all.

2. Put a sticky note on each box as a reminder of how fragile the trees are so a couple of years from now when you are putting one of your spares on ebay, you'll know to charge extra for triple packaging.

3. The Youngers will take care of all the broken ones. (Actually, it is the manufacturer's responsibility and they are picking up the bill for make-good and reship by air to the US.)

4. If you let the recorded message at HL play all the way through to the end, after a few seonds pause, you'll hear the invitation to leave a message.

I've suggested to HL that all those who ordered the Cheboygan Crib light probably should be sent a letter about the potential problem and asking them to open, inspect and report on any ones that need to be replaced ASAP.