For those of you having trouble with bad dealers that are purposely packaging their products "poorly" in order to cash in on the damage claims (i.e. ICanSellOnline), there is a way to stop these people.

If they ship by UPS, and call UPS to report the damage, they MUST give the customer's name and phone number. UPS will then call you to confirm the damage, because they will NOT refund any money to the shipper, unless there is evidence that the damage was caused by UPS delivery drivers. This is where you come in. Let them know how poorly it was packaged, that the pieces were not "cushioned" within the outer box. Let them know that you feel the damage was caused by the poor packaging, and that (even if you're fibbing a little) there is no damage to the outer box to indicate mishandling by the UPS drivers. Since you know this guy is a scam artist, carry the fib a little further by saying that the broken pieces were NOT in the box with the lighthouse. Indicate to UPS that he must have sent you an already-broken piece, and is trying to scam them. The ball is in your court. If UPS has ANY doubts about a claim, UPS will then send a driver out to check the package. If you've hidden some of the broken pieces, and show the UPS driver that there are pieces missing (and the poor packing job), the sender will never be able to prove otherwise.

If he sends by US Postal Service, you must call the post office that the package was sent from, and talk to the postmaster. Tell him the same little fibs that you would tell UPS.

Whether you have to deal with UPS or US Postal, let them know that this is a repeat offender, that you have proof that he has done this to another lighthouse collector (exchange phone numbers so that UPS or USPS can contact both of you that were scammed). After that, they should be able to flag this guy's name/account in case he files a future damage claim.