Hi Bob,
The carrier was UPS Ground. I have had a lot more luck with the post office. One of the problems was that in repacking the piece after the signings, the ladder, mast post, etc. were broken off and before we opened the box we could hear things rattling around in the HL box. Probably no one realized it when they repacked the ship. Well, we are still awaiting the next one and hopefully it will be in one piece? At least the St. Augustine people are very accommodating. Judy