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Re: Society 2004 #97535 07/07/04 09:13 PM
Joined: Jan 2002
Posts: 401
pierhead Offline
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Posts: 401
Still waiting in Indianapolis. My hopes are high for this weekend!

Re: Society 2004 #97536 07/08/04 07:54 AM
Joined: Dec 1969
Posts: 12,331
Bob M Offline
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I haven't seen mine yet. I was a little late in ordering and did ask about receiving my autoship #.

smile Bob smile

Re: Society 2004 #97537 07/08/04 12:22 PM
Joined: Apr 2002
Posts: 1,728
MelJB Offline
Super Wacko
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Super Wacko
Joined: Apr 2002
Posts: 1,728
My Society piece arrived sometime between June 16 - June 29 whilst I was in VA. Nbr in the high 2000's. Still the lowest number I have ever received in the Society pcs since I became a member.


Melody
Re: Society 2004 #97538 07/08/04 02:58 PM
Joined: Jan 2002
Posts: 168
eastpoint Offline
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Posts: 168
Still waiting here in NJ. Talked to HL on 6/30 and they said it should be shipped by 7/2 but have not seen any charge yet or the piece.

Hank frown

Re: Society 2004 #97539 07/08/04 08:59 PM
Joined: Oct 2001
Posts: 6,227
flacoastie Offline
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Posts: 6,227
I called HL today and talked to Michelle. She indicated that for the most part if you are getting your autoship number then a lot of them have not been sent out yet. They are put aside and should be shipped shortly. She said that is her little project to ship the autoships. At least that is what I understood her to say. Old ears sometimes don't hear everything correctly.


Rich
Re: Society 2004 #97540 07/08/04 11:15 PM
Joined: Jul 2004
Posts: 3
K
KelleyBob Offline
Junior Member
Offline
Junior Member
K
Joined: Jul 2004
Posts: 3
I just joined HL this week! How long does it usually take to receive the collectible? What does everyone think about being a part of this society? Are you all a part of any other lighthouse collector groups? Thanks

Re: Society 2004 #97541 07/09/04 12:47 AM
Joined: Dec 1969
Posts: 7,893
Dave H Offline
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Joined: Dec 1969
Posts: 7,893
Welcome, KelleyBob. Many folks do join the Collector Society, as it is a good deal - you get the gift HL, a nice pin to match it, 4 issues of the Lighthouse Legacy newsletter and either a binder for your newsletters (new members) or a print of the light featured in the gift piece (renewing members). It can sometimes take a few months to get the membership kit shipped, but right now they are dealing with the rush from the start of the membership year (it runs May 1 - April 30).

Re: Society 2004 #97542 07/14/04 09:37 PM
Joined: Aug 2002
Posts: 109
B
Bill Bowen Offline
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B
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Posts: 109
Mailed check really early and still have not received Society Members package. Anyone out there with the same situation?

Bill

Re: Society 2004 #97543 07/14/04 10:58 PM
Joined: Dec 1969
Posts: 1,345
RFoster Offline
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Member
Joined: Dec 1969
Posts: 1,345
I have not seen our Society order yet. Hopefully, we will get them before long.

Ron
(CT Keeper)


Ron
(CT Keeper)
Re: Society 2004 #97544 07/21/04 09:31 PM
Joined: Jan 2002
Posts: 401
pierhead Offline
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Member
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Posts: 401
Still waiting. :rolleyes: Hoping it's soon. Anybody else know what the true holdup is?

Re: Society 2004 #97545 07/22/04 02:45 PM
Joined: Jul 1999
Posts: 470
K
keeperpam2 Offline
Wacko
Offline
Wacko
K
Joined: Jul 1999
Posts: 470
I received mine sometime in the past week or so. I still haven't opened it, have too much mail to go through first. frown

Re: Society 2004 #97546 07/23/04 02:20 AM
Joined: May 2004
Posts: 96
Twiggy Offline
Wacko
Offline
Wacko
Joined: May 2004
Posts: 96
Hello All
My Society Piece was here waiting on me when we got back from Georgia the 12th of this month.
Also I got a call from my dealer Today that my ornament(East Brother Island) is in and can pick it up anytime


Twiggy
Re: Society 2004 #97547 07/23/04 02:30 AM
Joined: Dec 1969
Posts: 1,290
W
WisKeeper Offline
Super Wacko
Offline
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W
Joined: Dec 1969
Posts: 1,290
I received my Collectors Society kit on Wednesday July 21st, but there is no pin and no mug in the box. There is a note about the pin being backordered, but not about the missing mug.


Suzanne Murphy
President, Wisconsin Lighthouse District (WILD)
Re: Society 2004 #97548 07/23/04 08:34 AM
Joined: Aug 1999
Posts: 3,681
MtnHkr Offline
Cruise Director
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Joined: Aug 1999
Posts: 3,681
It's great to hear that those society kits are finally arriving. Also nice to hear that the ornament is arriving at dealers. Has anyone received the Redemption (OLD CUCKOLDS) piece yet. Hopefully my dealer will be calling soon.

Bert smile


Bert

No mountain is too tall if your first step is belief. -Anonymous
Re: Society 2004 #97549 07/23/04 08:44 AM
Joined: Dec 1969
Posts: 12,331
Bob M Offline
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Joined: Dec 1969
Posts: 12,331
I'm sorry to hear about pins being back ordered and missing mugs. Apparently, HL's supplier hasn't been on the ball supplying El Cajon with enough product.

This society gift and related stuff is the biggest mass mailing HL does (I think). If you joined or renewed a society membership, then HL can figure you will be purchasing more HL's in the future.

I wonder if they use that as an indicator on how the next year's business will be?

smile Bob smile

P.S. I haven't received my package yet.

Re: Society 2004 #97550 07/24/04 12:35 AM
Joined: Jul 1999
Posts: 470
K
keeperpam2 Offline
Wacko
Offline
Wacko
K
Joined: Jul 1999
Posts: 470
I finally opened mine, and no pin or mug!

Hmmmm, how courious?? Harbour Lights is sure changing a lot lately!
eek

Re: Society 2004 #97551 07/24/04 10:01 AM
Joined: Dec 1969
Posts: 12,331
Bob M Offline
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Joined: Dec 1969
Posts: 12,331
I got back from the boat late last night to find the HL Society package had arrived. I didn't get a chance to open it yet. I will let you know what was in the box when I get home from work later today.

smile Bob smile

Re: Society 2004 #97552 07/25/04 08:01 AM
Joined: Dec 1969
Posts: 12,331
Bob M Offline
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Joined: Dec 1969
Posts: 12,331
I opened the box when I got home from work yesterday. My society piece #23 was inside along with the matted print. No pin or coffee mug was in the box.

It makes you wonder if more people than anticipated joined the society this time and that's why HL ran out of some of the merchandise.

The important thing is the society gift itself. I would say it's the best one they ever produced.

smile Bob smile

Re: Society 2004 #97553 07/25/04 10:36 AM
Joined: Jul 2001
Posts: 2,405
Shortcake Offline
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Joined: Jul 2001
Posts: 2,405
I received mine several weeks ago, got the cup and pin but, there was no redemption certificates? confused mad confused

Stephanie


Stephanie


God may have created man before woman,
but there is always a rough draft before the masterpiece.
Re: Society 2004 #97554 07/26/04 09:44 PM
Joined: Aug 2002
Posts: 109
B
Bill Bowen Offline
Member
Offline
Member
B
Joined: Aug 2002
Posts: 109
My Society Membership Kit arrived today by UPS.

No pin, but a note stating,"We have experienced a delay at the Factory. Your pin will be sent to you in early August."

A second note stated in part, "Due to a shortage on our shipmentof 10-Year Anniversary Mugs, we are unable to include that mug in your kit. However, we have enclosed, as an alternative, our gold rimmed cobalt Society mug along with a Little Light. We hope you will enjoy both items. Thank you for your understanding."

The enclosed mug is a quality item, and I do appreciate Harbour Lights efforts in making adjustments for what appears to be production problems with their suppliers.

The Cuckolds, ME membership piece is a beauty.

Re: Society 2004 #97555 07/26/04 11:25 PM
Joined: Jul 1999
Posts: 657
Tom and Joyce Abbott Offline
Super Wacko
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Super Wacko
Joined: Jul 1999
Posts: 657
Our society membership kit arrived today. Received the society piece, the print and the redemption certificates, but no pin or mug. There was a note explaining the pin shortage, but no mention of the missing mug. I can understand running out of an item, it happens quite often. What I don't understand is the inconsistent way Harbour Lights is handling it. Things are definitely changing.


Tom & Joyce
Re: Society 2004 #97556 07/27/04 12:22 AM
Joined: Jan 2002
Posts: 401
pierhead Offline
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Member
Joined: Jan 2002
Posts: 401
Hmmmm.... Still waiting with curiosity abounding.

Re: Society 2004 #97557 07/31/04 12:50 AM
Joined: Oct 2001
Posts: 6,227
flacoastie Offline
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Joined: Oct 2001
Posts: 6,227
Got my autoship number today but no mug or pin. Seems to me that the collectors that got autoship numbers did not get mugs. This seems a little unfair, but, life is unfair. Sorta makes you wonder about who miscalculated and didn't order enough mugs to go around. Anybody out there that got their autoship number receive a mug?


Rich
Re: Society 2004 #97558 07/31/04 01:16 PM
Joined: Jan 2002
Posts: 401
pierhead Offline
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Member
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Posts: 401
Rich, I've been wondering about that myself. I'm still waiting for my piece to show up. I don't quite understand how Harbour Lights could have goofed that badly. They already know how many members they have, and many of those renew for three years at a time. At the very least they should have had enough to send to those members. I'd always figured that if I renewed for three years at a time that my piece would be one of the earlier ones to be shipped. Obviously that's not the case, nor has it been for the last couple of years. Life isn't always fair, but when you're a paying member of an organization, you at least deserve an explanation. Otherwise, it's not worth the money. I'm not saying I'm going to drop my membership, but if you tell someone you're going to do something, you need to follow thru with it or provide a reason why you couldn't.

Re: Society 2004 #97559 07/31/04 02:08 PM
Joined: Aug 2001
Posts: 1,149
AZlightkeeper Offline
Super Wacko
Offline
Super Wacko
Joined: Aug 2001
Posts: 1,149
Has anyone considered the company the HL outsourced for the mugs messed up??? Maybe that company made a delivery that did not meet HL's high quality standards or a crate arrived and the mugs were damaged???

And, as for Cuckolds, you are depending on a factory in china, shipping yards in China and Long Beach, delivery services in China and the US, not just HL so there may be someone along the may that is causing a delay in pieces getting to members. When did you guys renew your memberships? I renewed in January and did not receive my piece until the end of June. They may be using the first come, first serve method.

Lastly, with the economy being tough on collectors' markets I think HL is doing a great job getting product out, because I am sure ( having about 12 years retail experience) that there are alot of the stores that sell the lights that are slow in getting their invoices paid due to slow sales in there own shops.


Jim
Re: Society 2004 #97560 07/31/04 08:23 PM
Joined: Jan 2002
Posts: 401
pierhead Offline
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Member
Joined: Jan 2002
Posts: 401
First, I renewed two years ago. If it's another company's fault, then great (which I have considered) - but let people know. As I've said, I haven't received mine yet so it's hard to say what I'll find. I have no doubt that the piece will be excellent - they always are. I'm just not happy with the consistency of communication or lack thereof. Will that keep me from buying future memberships or HL pieces. It's very doubtful. It's too good of a product, and the Youngers are too good of people.

Re: Society 2004 #97561 07/31/04 09:03 PM
Joined: Oct 2001
Posts: 6,227
flacoastie Offline
Saint
Offline
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Joined: Oct 2001
Posts: 6,227
This whole situation about the mugs and the delays in shipping boil down to this I feel. Harbour Lights is great about meeting the collector's demands and the extra time it took to get my autoship number is well worth the wait. The lack of a mug in the members autoship numbers is not so great. Whether it was a mess up on ordering or a mess up on prioritizing who got the mugs is something we will never know. I'm sure it won't happen again and if it does it will just be another mistake and not intentional. My only thought is why send them out at all if HL knew they didn't have enough for all their renewing members. It's like inviteing 1000 guests to dinner and only having enough food to feed 250 guests. Will the 750 guests that paid the same amount for the dinner and not get any food understand? Probably not and then they will be bitter about it and get a bad taste in their mouths for future dinners. Oh well, I don't drink coffee anyway.


Rich
Re: Society 2004 #97562 07/31/04 09:43 PM
Joined: Dec 1969
Posts: 7,088
mombo Offline
Saint
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Saint
Joined: Dec 1969
Posts: 7,088
Way back when it seems that I remember reading something to the effect that mugs would be given to the first 5000 or so folks renewing their memebership. I called HL to see if I was due for renewal. I wasn't, had one more year left on my membership. I then asked if I could renew a year early (in order to get the mug). I was told, "No, but if your membership is current you'll get the mug."

Well maybe the mugs just ran out????

Re: Society 2004 #97563 07/31/04 10:00 PM
Joined: Jan 2002
Posts: 401
pierhead Offline
Member
Offline
Member
Joined: Jan 2002
Posts: 401
Probably the case. I don't drink coffee, and really don't have any need for the mug. Didn't mean to come off as a grouch. I'm just eager to get my new society piece and the wait is driving me bonkers smile

Re: Society 2004 #97564 08/01/04 10:45 AM
Joined: Oct 2001
Posts: 6,227
flacoastie Offline
Saint
Offline
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Joined: Oct 2001
Posts: 6,227
A simple solution. Call Harbour Lights at 1-800-365-1219 and ask for Michelle. She is always willing to check into things and tell you when the piece was shipped or is going to be shipped. Let you fingers do the walking and give your mind a break.


Rich
Re: Society 2004 #97565 08/02/04 10:45 PM
Joined: Dec 2002
Posts: 3,298
seagirt Offline
Cruise Director
Offline
Cruise Director
Joined: Dec 2002
Posts: 3,298
OK, I think it's new topic time! We've gone to 104 posts...I didn't even know you could have that many! And this thing does pages? eek

Re: Society 2004 #97566 08/03/04 02:05 AM
Joined: Dec 2002
Posts: 1,964
sandy Offline
Cruise Director
Offline
Cruise Director
Joined: Dec 2002
Posts: 1,964
Received sculpture (#849), pin, and mug on June 21st. Don't have an autoship, so go figure!!
Sandy :rolleyes: :rolleyes:

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