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#55493 - 10/15/00 04:02 AM Thanks to Mo, Kim & the Call-In Crew!
Dave H Online
Saint

Registered: 01/01/70
Posts: 7826
Loc: Kokomo, IN
I would like to extend my thanks to Maureen and Kim and all the HL staff who got up very, very early on this Saturday morning to register all of us for the 2001 Reunion. They were cheerful, pleasant, efficient and all this starting at 6AM their time! That's a lot to ask for a Saturday.

How many times do you suppose each read the script? Do you suppose someone had to come in at noon to surgically remove the phone from their ear?

From comments throughout the Reunion thread, the reports on the process and the people have all been good. To set the nautical tone for the Reunion, just 50 weeks away, a hearty Bravo Zulu to all the HL staff! (For those not versed in nauticalese, "good job".)

THANKS!

Dave Hannum

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#55494 - 10/15/00 07:17 AM Re: Thanks to Mo, Kim & the Call-In Crew!
MrsTLC Offline
Super Wacko

Registered: 04/19/00
Posts: 1962
Loc: Valley of the Sun
Dave you said it all...I too was very impressed with the staff when taking my information...Thanks to all of you too from the Coopers in AZ...

Ruthie
_________________________
Ruthie
"Where words fail, Music speaks"

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#55495 - 10/15/00 12:40 PM Re: Thanks to Mo, Kim & the Call-In Crew!
Bob M Offline
Saint

Registered: 01/01/70
Posts: 12331
Loc: North Attleboro, Mass.
I'm sure the HL Crew was putting in a 100% plus effort for a very grueling six hour period. I hope Bill and Nancy took them out for dinner after. I'm sure the sound of the final bell at 12:00 noon PST was the most welcome ring they heard all day.

Having your company swamped with calls for an event a year away must have given them a great feeling of confidence in the product and services they supply. Keep up the great work!

Bob

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#55496 - 10/15/00 02:02 PM Re: Thanks to Mo, Kim & the Call-In Crew!
oseabee Offline
Administrator

Registered: 09/26/00
Posts: 936
Loc: Bradenton,Fl.U.S.A.
One thing we have got to admit about the Harbour lights crew ,there are no halfway measures,only all the way.oseabee
_________________________
oseabee
Bill O'Brien

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#55497 - 10/15/00 10:08 PM Re: Thanks to Mo, Kim & the Call-In Crew!
RRohweder Offline
Member

Registered: 01/01/70
Posts: 764
Loc: Eureka, CA
Add my appreciation to everyone elses. It really was efficient and, considering the volume, a very pleasant experience.

Well done Harbour Lights crew.

Rich

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#55498 - 10/15/00 11:51 PM Re: Thanks to Mo, Kim & the Call-In Crew!
Alisa Offline
Junior Member

Registered: 01/01/70
Posts: 13
Loc: Quaker Hill, Ct
Considering it took me over 3 hours to get thru....I was so impressed how wonderful the HL staff were! They sure didn't sound like they were on phones for 3 hours!!!Thanks...

Alisa

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#55499 - 10/16/00 01:02 AM Re: Thanks to Mo, Kim & the Call-In Crew!
Al and Kathy Offline
Member

Registered: 01/01/70
Posts: 254
Loc: Illinois
We also had a good experience and were quickly registered. Even though it was done quickly, in no way did we feel pressured to give the info and get off fast. Thought they did a fantastic job.

Kathy

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#55500 - 10/16/00 02:23 AM Re: Thanks to Mo, Kim & the Call-In Crew!
Lorie Roe Offline
Super Wacko

Registered: 01/01/70
Posts: 2005
Loc: St. George, UT USA
I am not sure who helped me on the phone registration. All I can say is that she did a great job and answered all my questions. I asked a couple of questions that she did not know the answer but was willing to ask while I was still on the phone. I appreciate the attention she gave me and did not make me feel hurried to end the phone call.

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#55501 - 10/16/00 03:58 PM Re: Thanks to Mo, Kim & the Call-In Crew!
Rrronne Offline
Super Wacko

Registered: 01/01/70
Posts: 599
Loc: Parker, CO USA
Another Great job by HL. Thanks to all the crew for making the call-in go so well. Linda and I got through in 65 minutes and the lady that took our info was great. She helped us
add a day to our stay on both ends of the reunion.

GREAT JOB HARBOUR LIGHTS

------------------
Randall Ronne
_________________________
Randall Ronne
President - Colorado Lighthouse Collectors Society
New Dungeness Light Station Association

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#55502 - 10/16/00 05:03 PM Re: Thanks to Mo, Kim & the Call-In Crew!
wheland Offline
Cruise Director

Registered: 08/22/99
Posts: 3866
Loc: Trenton, NJ USA
I also had a very positive and helpful individual help me with my registration.

I neglected to get her name, but I want to thank her for her assistance. We also added days on to either end.

Dennis

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#55503 - 10/16/00 07:10 PM Re: Thanks to Mo, Kim & the Call-In Crew!
Cana Fan Offline
Super Wacko

Registered: 09/25/00
Posts: 1146
Loc: Palatine, Il.
No dought, Harbour Lights handled the day well, but then did anybody really expect anything less!

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