Orinally posted by Lighthouse Loon
You are correct, Loon. My field rep is no longer going to be handling HL's as of March 1st. I have also been attempting to contact Tony about other matters, as well, but to no avail. Hopefully, with the changes, there will be less tiers to go through and perhaps a much better system of communication will develop through it.

Roland, Sounds like this is a positive move for the retail dealers. My local dealer didn't have an opinion on it when I spoke to him, he might be waiting to see how the new way of communicating works.

Sounds like a plan to me. Unfortunate for the sales reps, but I'm sure this isn't the only line that makes up their weekly pay check. Streamlining the process of taking orders and shipping product directly between the "home office" and the dealer will work out to be a plus.

Bob

yes ... same here ... !!!!

But seriously ... good luck to Tony and team! Hope things get sorted quickly and without too much troubles!!!

Firstly I agree with the LONG LIVE HABRBOUR LIGHTS !!! But...

The delay in getting our prizes is only a small part of what is bugging me about this. After all, I for one don't feel like I have any kind of a right to this special prize!

More disappointing is that we don't get an answer to our concerns and emails.

I totally understand that the changes that happened and are happening are hard work and take up lots of time and energy. I totally understand that it may be difficult to answer several peoples emails. I even understand that Tony very likely has more important things to do, than answer our emails.

But I don't understand, why nobody could take 30 seconds to make a note on the CF to the effect "sorry you are still waiting, but we are working on it"

Well enough of the rant ... After all I DO LOVE HARBOR LIGHTS and CF!

Good Thursday Morning!

Yes, I am alive!

All the winners can THANK Dave H for keeping me updated!

I very raely do not follow up on issues, unfortunately this is one that got away! In other words communication was a bit off! I am told PRIZES HAVE BEEN SHIPPED TO ALL 2007 WINNERS!

Here we are in the second month of 2008 and I have no clue (STOP LAUGHING) regarsduing winners for January or February? What's up?

I am getting into a routine that is a bit more hectic -but be paient!

AJC

Tony, you are on the wrong thread for prizes and winners. There won't be a February winner until the end of the month. John drew January's winner at the end of that month.

Looking forward to our August-2007-Winning!! The Galveston Jetty Light is a bit special to us! Yipeeeee .... we have a special place reserved for it!

Dave H did a great job in getting the winners names and address to Tony C. The folks in the brown uniforms delivered my first choice to my home last Friday. It was a joy to recieve. Thanks again Dave for following up on this.

Bob Taylor

ooohhh - Thank You for letting us know Bob!
It adds to our anticipation to know that someone has received their prised HL !!!
Can't wait for ours!

... don't have to wait any longer ... Our HL gift is here and WE LOVE IT !!!

Thank you to HL and all who made this possible! And especially THANK YOU to Dave H. for progressing this!