Margret,
I have purchased from this seller before and have had only a possitive experience, both with communication and the careful packing. Note that in the list of all the HL pieces he has up, not all are "damaged" per his explanations. That tells me he is being extremely careful to be honest about the condition of each piece.
Also, each has been (lovingly?) displayed rather than kept in a box in a closet never to see the light of day.
You are working at building your collection, and he is offering some nice pieces at a tiny starting bid. So it comes down to - What's a box worth to you?
Go for it, and good luck with your bidding.
Judy