"John", Board member of OBCG managed to get through on a call. And asked about the 77th day of the 45 appeal process.

"Part of that is because we were trying to get the two groups to work together," says Sec. Norton.

"I'm very impressed with work done by your group..." Sec. Norton says.

"We've tried to do some mediating [between two competing groups]. It has not been successful..." she says.

No answers to John's questions on when we can expect an answer and why the White House is involved.